Support

We're here to help! Find answers to common questions or reach out to us directly.

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Our support team is ready to assist you with any questions or issues.

Frequently Asked Questions

How do I share my baby's profile with family members?

In the Settings screen, you'll find a unique 8-character Share Code. Share this code with family members who want to track the same baby. They can join by entering the code when first opening the app.

How does voice input work?

Tap and hold the microphone button on the Home screen to record your voice. Say something like "fed 4 ounces" or "wet diaper" and the app will automatically log the event. Make sure to grant microphone permissions when prompted.

What are the recommended feeding windows?

The green boxes on the Timeline show age-appropriate feeding recommendations based on your baby's birthday. These are general guidelines - always consult your pediatrician for personalized advice.

How do I sync feeding times to my iPhone calendar?

In Settings, enable "Sync to iOS Calendar" and select which calendar to use. The next recommended feeding window will automatically appear in your device's calendar app.

Can I edit or delete an event?

Yes! On the Timeline screen, tap any event to view its details. From there, you can edit the time, amount, or delete the event entirely. You can also drag events up or down to adjust their time.

Is my data backed up?

Yes, all your data is securely stored in the cloud and synced across devices. Multiple family members can access the same baby profile using the Share Code.

How do I change the time format?

In Settings, toggle the "24-Hour Time" option to switch between 12-hour (AM/PM) and 24-hour time formats.

Reporting Issues

If you encounter a bug or technical issue, please email us with:

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